FAQ’s

We offer a wide range of graphic design services including logo design, branding, website design, social media, graphics, print materials and more.

Getting started is easy! Simply contact us through our website, Instagram or email us with details about your project. Let’s have a chat to discuss your needs and goals.

Our design process typically includes the following steps:

• Initial conversation to understand your requirements.

• Research and brainstorming to develop creative concepts.

• Presentation of initial design concepts for your feedback.

• Revisions based on your input.

• Finalisation and delivery of the completed design

The timeline for a project depends on its scope and complexity. On average, logo design can take up to 1 week, while more comprehensive branding or website design projects may take 3-4 weeks. We’ll provide a more specific timeline once we understand your project details.

Our pricing varies based on the scope and complexity of each project. We offer customized quotes tailored to your specific needs. Please contact us for a detailed proposal.

Yes, we offer a set number of revisions as part of our design process to ensure you are completely satisfied with the final product. The number of revisions included will be specified in your project agreement.

We are happy to assist with any additional design needs you may have. Whether it’s updates to your existing designs or new projects, we offer ongoing support and services to keep your brand fresh and relevant.

Absolutely! We can work within your existing brand guidelines to ensure consistency across all your marketing materials. If you don't have brand guidelines, we can help you create them.

You will receive your final designs in various formats suitable for both print and digital use, including but not limited to JPEG, PNG and PDF.

Unfortunately, no but I can recommend a fantastic printing service! I’ll also provide you with all necessary files, including any foil print files, fully prepared and ready for professional printing.

We maintain regular communication through email, social media or WhatsApp to keep you updated on the progress and to gather your feedback at various stages of the project.

Our goal is your complete satisfaction. We work closely with you throughout the process to ensure the final design meets your expectations. If there are any issues, we will address them promptly and make necessary adjustments.

Yes, we offer ongoing design support and can assist with future projects or updates to your existing designs. We aim to build long term relationships with our clients.

We accept payments via bank transfer, PayPal, or credit card. Payment terms will be outlined in your project agreement. For design-only and subscription services, full upfront payment is required. For print services, a non-refundable 50% deposit is necessary, with the final payment due before all final files are released.

Yes, we have a portfolio of our previous work available on our website. Additionally, we can provide references from past clients upon request.